How to Create WhatsApp AI Chatbot Using BPress _ Secret revealed
Introduction
In this tutorial, we will learn how to create an AI chatbot for WhatsApp that is trained on a custom knowledge-based document. This chatbot will answer customer queries automatically, and by the end, you'll even get a free template to simplify the process. Let’s explore the step-by-step guide to building and configuring the chatbot using BPress.
Why Choose BPress for Your Chatbot?
BPress is ideal for creating AI chatbots for several reasons:
- Comprehensive AI Tools: Build an AI knowledge base, enable automatic translation, interpret images, and choose from various AI models like OpenAI or others.
- Flexible Pricing: BPress offers an excellent free plan, allowing you to get started without upfront costs and pay as you grow.
- One-Click WhatsApp Integration: Connect your chatbot to WhatsApp in under a minute.
Step 1: Setting Up Your BPress Account
- Visit the BPress website.
- Click Sign Up to create your account. If you already have one, log in.
- Once inside your workspace, click New Bot.
Step 2: Building Your Chatbot
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Choose Template or Start from Scratch:
- For this tutorial, we’ll start from scratch.
- Click Use Template to get started.
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Create a Knowledge Base:
- Navigate to Default Knowledge Base.
- Upload relevant documents like website content or FAQs.
- Add information such as returns, delivery, or warranty details specific to your business.
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Configure Rich Text:
- Add custom instructions for chatbot responses, such as greeting messages or specific replies to customer queries.
Step 3: Designing the Chatbot Flow
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Main Workflow:
- Create a start and end node.
- Configure responses for user queries by linking the chatbot to the knowledge base.
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Handling Responses:
- Use variables to store knowledge base responses.
- Add expressions to differentiate between greetings and questions.
- Respond accordingly based on user input (e.g., provide answers or prompt users to send an email if the chatbot can’t help).
Step 4: Adding WhatsApp Integration
- Go to Integrations in BPress.
- Search for WhatsApp, install the integration, and authorize it through Facebook.
- Link your WhatsApp Business account. Ensure your business profile name matches your company name to avoid issues with WhatsApp’s strict guidelines.
Step 5: Testing Your Chatbot
- Use the BPress Emulator to simulate interactions.
- Test responses to questions like “What is your return policy?” or “When will my order be delivered?”
- Ensure the chatbot handles both known and unknown queries effectively.
Creating Interactive Chatbots Using Bot Biz
Introduction
This section will guide you through using the User Input Flow feature in Bot Biz to build chatbots that connect with your audience dynamically.
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Step 1: Getting Started
- Log in to your Bot Biz account.
- Navigate to the Bot Manager and click Create.
- Use the visual flow builder to set up your chatbot.
Step 2: Setting Up Triggers and Welcome Messages
- Define keywords like “hi,” “hello,” or “start” that will trigger your bot.
- Add a welcome message to greet users when they interact with the bot.
Step 3: Using Interactives for User Inputs
- Add interactive buttons to collect user inputs.
- Use a header, message body, and footer (optional) to structure messages.
- Customize options to provide a seamless user experience.
Conclusion
Creating a WhatsApp AI chatbot using tools like BPress and Bot Biz simplifies automation and enhances customer support. Whether you’re starting from scratch or using templates, this guide ensures you can design, configure, and deploy your chatbot effortlessly.
For further queries, feel free to reach out or leave a comment.
